🚀 From Higher Education to Chief of Staff: Sarah's Journey into Fintech

Hello there,

Introduction:
In this edition, we're thrilled to present an exclusive interview with Sarah Sheikh, a Chief of Staff in tech, who shares her journey from Higher Education to CoS and the valuable insights she's gained in her career.

FXTT: Welcome, Sarah! Can you share your career transition from Higher Education to becoming a Chief of Staff in a tech company?

Sarah: Absolutely! My career began in higher education in the UK, assisting students with their career goals. After a decade, I transitioned to finance, and ultimately fintech, which was a game-changer. My roles have always been people-centric, but in fintech, I evolved into what I describe as the "everything person," handling diverse responsibilities and aiding various departments.

FXTT: That's quite a transition! How did you navigate becoming the 'everything person' in your company?

Sarah: It's all about seizing opportunities and being in a company that allows for role flexibility. I asked, "What can I do to help?" and gradually took on more responsibilities, building trust and establishing myself as a key problem solver and facilitator within the company.

FXTT: Can you elaborate on your day-to-day responsibilities as a Chief of Staff in a tech company?

Sarah: In my role, I support the CEO and ensure that the company's operations run smoothly. My tasks vary widely, from strategic planning to problem-solving across departments. I act as a liaison, facilitating communication and processes to enable each team to function efficiently.

FXTT: What are the critical skills needed to excel as a Chief of Staff?

Sarah: Communication is key. Being able to provide honest feedback and effectively convey priorities is crucial. Organizational skills are also essential, as I juggle various tasks and switch between different responsibilities. And importantly, adaptability and a genuine desire to assist and improve company processes are vital.

FXTT: What does the interview process typically look like for a Chief of Staff position?

Sarah: It's often in-depth, with a focus on alignment with the CEO or department head you'll be working closely with. Expect deeper, more personal questions and scenarios to understand how you handle complex situations. It's also about determining mutual fit and ensuring that you can work effectively with the leadership team.

FXTT: What advice would you offer someone considering a similar career shift?

Sarah: Be clear about what you want and find the right environment that aligns with your career aspirations. If you're curious and enjoy variety, a role like Chief of Staff in a startup or early-stage company could be a great fit. Embrace learning and be proactive in taking on new challenges.

FXTT: How do you see the role of a Chief of Staff evolving, especially with advancements in tech?

Sarah: The Chief of Staff role is becoming more recognized and vital, especially in tech. Embracing technologies like AI is essential. Stay informed, network outside your usual circles, and understand the broader industry trends to remain adaptable and impactful.

FXTT: Lastly, how is success measured in such a dynamic role?

Sarah: Success is about making processes more efficient and helping others succeed. It's not always visible, so self-motivation and satisfaction in facilitating others' achievements are crucial. Keeping a record of your contributions can also help in recognizing your impact.

Conclusion:
Sarah Sheikh's insightful discussion on her role as Chief of Staff, from the nuances of her daily responsibilities to the skills crucial for success, offers a comprehensive guide for anyone considering this dynamic position in the tech industry. Her journey underscores the importance of adaptability, proactive learning, and effective communication within fast-evolving sectors like fintech. Connect with Sarah Sheikh on LinkedIn to continue following her impactful career and gain further insights into mastering the art of being the "everything person" in tech.